Software User Guides
  Designed to teach your customers how to use your software product effectively. These guides can be targeted to novice, intermediate or advanced users.
Hardware Installation Guides
  Explains in easy-to-follow steps how to install and configure your hardware product.
Operations Manuals
  Provides the detailed instructions needed to keep your product operating.
Like the software User Guide, these manuals can be targeted to either novice, intermediate or advanced users.
IT Systems Manuals
  Describes the programs, routines and jobs run by the IT Department. Typically, these manuals use flowcharts and schematics to describe the flow of data through the IT Department.
Quick Reference Guides
 

An excellent tool for advanced users, or for users who want an answer right now. These guides can be short booklets or pamphlets that give users just the information needed to perform the task.